At Firebolt Support Engineering, Customers are the Core of our existence. We work vigorously to earn and retain their trust.
(Customer Satisfaction Scores)
Latest and archived release notes. We are always striving to follow a monthly release plan where possible as we work on customer feedback and we want our customers to have the features they need as soon as we can build them.
View real-time/historical information about the Firebolt managed offerings. We recommend all our customers to subscribe to the Firebolt Status page so that they can be notified anytime there is an outage or a significant event.
View all Firebolt Support offerings here. At Firebolt, we definitely have our standard support offerings but we are open to customize our offers to fit our customers needs better. We are always striving to provide as much control and self service options to our customers as possible.
View all Firebolt documentation including overviews, tutorials, detailed references for SQL commands, functions, integrations etc. These are being continuously updated for our teams to ensure that our customers have access to all relevant Firebolt documentation.
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