Firebolt Cookies Policy

Last updated on: December 13, 2023

We use in our site Firebolt.io ("Site") cookies and similar files or technologies to automatically collect and store information about your computer, device, and Site usage, in order to improve their performance and enhance your user experience. We use the general term "cookies" in this policy to refer to these technologies and all such similar technologies that collect information automatically when you are using our Site where this policy is posted. You can find out more about cookies and how to control them in the information below.

If you do not accept the use of these cookies, please disable them using the instructions in this cookie policy or by changing your browser settings so that cookies from this Site cannot be placed on your computer or mobile device. Important: disabling cookies on this Site may seriously cripple the user experience and other features on the Site, to the point of rendering them useless.

In this Cookies Policy, we use the term Firebolt (and "we", "us" and "our") to refer to Firebolt Analytics Inc. Our Privacy Policy is available at Firebolt.io.

What is a cookie?

Cookies are computer files containing small amounts of information which are downloaded to your computer or mobile device when you visit a website.  Cookies can then be sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie.

Cookies are widely used in order to make websites work, or to work more efficiently, as well as to provide information to the owners of the website. Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. Cookies may tell us, for example, whether you have visited our Site before or whether you are a new visitor.There are two broad categories of cookies:

  1. First party cookies, served directly by us to your computer or mobile device.
  2. Third party cookies, which are served by a third party on our behalf.  We use third party cookies for functionality, performance / analytics, marketing, unclassified and other technologies, and social media purposes.

Cookies can remain on your computer or mobile device for different periods of time. Some cookies are 'session cookies', meaning that they exist only while your browser is open. These are deleted automatically once you close your browser. Other cookies are 'permanent cookies', meaning that they survive after your browser is closed. They can be used by websites to recognize your computer when you open your browser and browse the Internet again.

Web beacons:

Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are small graphics files that contain a unique identifier that enable us to recognize when someone has visited our website. This allows us, for example, to monitor the traffic patterns of users from one page within our website to another, to deliver or communicate with cookies, to understand whether you have come to our website from an online advertisement displayed on a third party website, to improve website performance and to measure the success of email marketing campaigns. In most instances, these technologies are reliant on cookies to function, and therefore declining cookies prevents them from functioning.

If you don't want your cookie information to be associated with your visits to these pages, you can set your browser to turn off cookies as described further below. If you turn off cookies, web beacon and other technologies will still detect your visits to our Site; however, they will not be associated with information otherwise stored in cookies.

Targeted advertising

Third parties may drop cookies on your computer or mobile device to serve advertising through our website. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. The information collected through this process does not enable us or them to identify your name, contact details or other personally identifying details unless you choose to provide these to us.

How do we use cookies?

We use cookies to:

What types of cookies do we use?

The types of cookies used by us in connection with the Site can be considered 'essential website cookies', 'functionality cookies', 'analytics and performance cookies', 'marketing', 'unclassified', and 'other technologies'. We've set out some further information below, and the purposes of the cookies we set in the following table.

1. Cookies necessary for essential website purposes

These cookies are essential to provide you with services available through this Site and to use some of its
features, such as access to secure areas. Without these cookies we will not be able to provide services
that you require, such as transactional pages and secure login accounts.

Cookie name
Source
Expiry
Purpose

OptanonAlertBoxClosed

referrer26_004  

 www.firebolt.io  

 1 month  

incap_ses_*

nlbi_XXXXXXX

visid_incap_XXXXXX

comeet.co

1 year

Linking certain sessions to a specific visitor (visitor representing a specific
computer) to identify clients that have already visited Incapsula.

comeet.co

Session


comeet.co

Session

Linking HTTP requests to a certain session (AKA visit);
Re-opening the browser and accessing same site are
registered as different visits.


 www.firebolt.io  

 1 year  

Enabling the website not to show the message more than once to a user.

2. Functionality Cookies

These cookies record information about choices you've made and allow us to tailor the website to you. These cookies allow us to provide you with our services in the way in which you have required, as you continue to use or come back to our Site. For example, these cookies allow us to:

Cookie name
Source
Expiry
Purpose

hubspotutk

__cf_bm

vimeo.com

Session

_octo

logged_in

vuid

vimeo.com

1 year

Video Hosting/Sharing

github.com

1 year


github.com

1 year

Source code repository and
collaboration platform

Source code repository and
collaboration platform


 www.firebolt.io  

5 months

Keeping track of a visitor's identity.

Supporting Cloudflare Bot Management.

3. Performance / Analytics Cookies

We use performance/analytics cookies to analyze how the website is accessed, used, or is performing. We do this in order to provide you with a better user experience and to maintain, operate and continually improve the website. For example, these cookies allow us to:

Cookie name
Source
Expiry
Purpose

__hstc

_vis_opt_s

firebolt.io

3 months

Measuring the performance of
different versions of web pages;
This cookie distinguishes
between new and returning
visitors.

firebolt.io

5 months

Website analytics.

_hjTLDTest

firebolt.io

Session

Determining the most generic
cookie path to use, instead of
the page hostname.

_vwo_ds

firebolt.io

2 months

Measuring the performance of
different versions of web pages.

__hssrc

firebolt.io

Session

Website analytics.

_vis_opt_exp_1_split

firebolt.io

3 months

Measuring the performance of
different versions of web pages;
making sure that users see the
same variation that they earlier
saw when they visited the page.

_hjAbsoluteSessionInProgress

firebolt.io

Session

Detecting the first pageview
session of a user.

_vwo_referrer

firebolt.io

1 year

Measuring the performance of
different versions of web pages.

_hjSessionUser_xxxxxx

firebolt.io

1 year

Persisting the Hotjar User ID,
unique to that site on the
browser; ensuring that behavior
in subsequent visits to the same
site will be attributed to the same user ID.

_ga

firebolt.io

1 year

Registers a unique ID that is
used to generate statistical data
on how the visitor uses the web
site

_gid

firebolt.io

Session

Registers a unique ID that is
used to generate statistical data
on how the visitor uses the web
site.

_vis_opt_exp_n_combi

firebolt.io

3 months

Measuring the performance of
different versions of web pages;
Making sure that users see the
same variation that they earlier
saw when they visited the page.

_hjSession_xxxxxx

_vwo_uuid

_gclxxxx

9 years

firebolt.io

Identifying a new user's first
session on a website, indicating
whether or not Hotjar's seeing
this user for the first time.

CloudFoundry cookie

Session

hubspot.com

__cf_bm


6 days

hubspot.clearbit.com

rack.session

Measuring the performance of
different versions of web pages;
testing if the browser is set to
allow cookies.

Session

firebolt.io

_vis_opt_test_cookie

Session

firebolt.io

_hjFirstSeen

Measuring the performance of
different versions of web pages.

Session

Engaging with a user that has
previously visited our website.

_vwo_sn

1 year

firebolt.io

_uetvid

Google conversion tracking.

2 months

firebolt.io

Measuring the performance of
different versions of web pages;
ensuring a visitor always sees
the same version of a page and
is used to track behaviour to
measure the performance of
different page versions.

firebolt.io

firebolt.io

Session

Ensueing that subsequent
requests within the session
window will be attributed to the
same Hotjar session.

4. Marketing/Advertising

We use marketing cookies to deliver many types of targeted digital marketing.. We do this in order to provide you with a better user experience and to maintain, operate and continually improve the website. The cookie store user data and behavior information, which allows advertising services to target audience according to variables. For example, these cookies allow us to:

Cookie name
Source
Expiry
Purpose

_fbp

_uetsid

firebolt.io

Session

This cookie is used by Bing to determine what ads should be shown that may be relevant to the end user perusing the site.

firebolt.io

2 months

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

_gat_UA-XXXXXX-X

firebolt.io

Session

Google Analytics Cookies

SRM_B

c.bing.com

1 year

This domain is owned by Microsoft - it is the site for the search engine Bing.

VISITOR_PRIVACY_METADATA

youtube.com

5 months

YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors
across a broad range of their own and other websites.

CONSENT

youtube.com

1 year

YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors
across a broad range of their own and other websites.

bcookie

linkedin.com

2 year

Used by the social networking service, LinkedIn, for tracking the use of embedded services.

bscookie

linkedin.com

2 years

Used by the social networking service, LinkedIn, for tracking the use of embedded services.


www.facebook.com

Session

This domain is owned by Facebook, which is the world's largest social networking service. As a third party host
provider, it mostly collects data on the interests of users via widgets such as the 'Like' button found on many
websites. This is used to serve targeted advertising to its users when logged into its services. In 2014 it also started serving up behaviourally targeted
advertising on other websites, similar to most dedicated online marketing companies.

IDE

doubleclick.net

1 year

Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.

lidc

linkedin.com

Session

Used by the social networking service, LinkedIn, for tracking the use of embedded services.

test_cookie

doubleclick.net

Session

Used to check if the user's browser supports cookies.

li_alerts

linkedin.com

1 year

linkedin.com

This domain is owned by LinkedIn, the business networking platform. It typically
acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although
its content and services can be
embedded in other ways. Although such buttons add functionality to the website
they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their
terms and conditions. For this reason it is classified as a primarily tracking/targeting domain.

Session

www.linkedin.com

This domain is owned by LinkedIn, the business networking platform. It typically
acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although
its content and services can be
embedded in other ways. Although such buttons add functionality to the website
they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their
terms and conditions. For this reason it is classified as a primarily tracking/targeting domain.

Session

www.linkedin.com

lang

YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors
across a broad range of their own and other websites.

Session

youtube.com


Session

gist.github.com

This domain is owned by LinkedIn, the business networking platform. It typically
acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although
its content and services can be
embedded in other ways. Although such buttons add functionality to the website
they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions. For this reason it is classified as a primarily
tracking/targeting domain.

1 year

linkedin.com

This cookie is used as a unique identifier to track viewing of videos

5 months

youtube.com

This domain is owned by LinkedIn, the business networking platform. It typically
acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although
its content and services can be
embedded in other ways. Although such buttons add functionality to the website
they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions. For this reason it is classified as a primarily
tracking/targeting domain.

2 months

This domain is owned by Microsoft - it is the site for the search engine Bing.

6 days

c.bing.com

This domain is owned by Microsoft - it is the site for the search engine Bing.

1 year

bing.com

JSESSIONID

YSC

_gh_sess

li_gc

VISITOR_INFO1_LIVE

li_sugr

MR

MUID

This domain is owned by LinkedIn, the business networking platform. It typically
acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although
its content and services can be
embedded in other ways. Although such buttons add functionality to the website
they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their
terms and conditions. For this reason it is classified as a primarily tracking/targeting domain.

How to control or delete cookies

Most browsers allow you to change your cookie settings. These settings will typically be found in the “options” or “preferences” menu of your browser. In order to understand these settings and learn how to use them, please consult the “Help” function of your browser, or the documentation published online for your particular browser type and version.

However, please note that if you choose to refuse cookies you may not be able to use the full functionality of our Site.

The following pages have information on how to change your cookies settings for the different browsers:

Third Party Websites' Cookies

When using our website, you may be directed to other websites for such activities as surveys, to make payment in currency other than U.S. dollars, or for job applications. These websites may use their own cookies. We do not have control over the placement of cookies by other websites you visit, even if you are directed to them from our website.

If you use the buttons that allow you to share products and content with your friends via social networks like Google, Twitter and Facebook, these companies may set a cookie on your computer memory. Find out more about these here:

Need More Information?

If you would like to find out more about cookies and their use on the Internet, you may find the following link useful: All About Cookies

Cookies that have been set in the past

If you have disabled one or more Cookies, we may still use information collected from cookies prior to your disabled preference being set, however, we will stop using the disabled cookie to collect any further information.

Contact us

If you have any questions or comments about this cookies policy, or privacy matters generally, please contact us via email at privacy@firebolt.io.